Support

Last updated: October 22, 2026

Contact us

Email contact@khenitech.com with your question. If it's about a specific product, include its barcode number. If it's about your account, write from the email address you sign in with.

Common questions

A product isn't found. SpillScam checks several public product databases and a web search. If none of them knows the product, you can photograph its label and our AI reads the details from the photo.

I see "AI analysis has reached its usage limit". To keep the app free, there is a daily limit on new AI analyses. Products already in SpillScam still work. Please try again tomorrow.

I see "AI analysis is turned off". You chose not to share product details with our AI provider. You can turn AI data sharing on or off at any time on the Scan screen or in Profile.

A result looks wrong or offensive. Use Report an Issue under the result or the ingredient explanation. Our team reviews every report.

How do I delete my account? See Delete your account.

Important

Compliance results are AI estimates, not certified lab tests or legal advice. For important decisions, check with the official authority in your market.